Help
Center
Support & FAQ
Lemon Technologies Limited • Zambia
1. Account & Security
How do I create a Creator profile?
Once logged in, navigate to your dashboard and select "Setup Profile." You can add your bio, social links, and branding immediately.
Is my data secure?
Yes. We use industry-standard encryption and organizational safeguards to protect your personal data as outlined in our Privacy Policy.
2. Selling on Lemon
What can I sell?
You can sell digital products like eBooks, art, music, and courses. Ensure your content complies with our Prohibited Activities in the Terms.
Who handles customer support?
As the Seller of Record, creators are responsible for product delivery, refunds, and support for their specific customers.
3. Payments & Payouts
How do I get paid in Zambia?
Payouts are processed via local payment partners. You can link your bank account or mobile money wallet through the Payouts tab in your dashboard.
Are there platform fees?
Yes, Lemon charges a transaction fee on sales. These fees are disclosed within your dashboard and are used to maintain platform infrastructure.